Shipping policy
We currently ship orders within the United Kingdom and the United States.
Delivery options
We offer multiple delivery options at checkout, including Standard and faster delivery services. Available options and prices vary by destination.
United Kingdom delivery options
- Standard Delivery: FREE (typically arrives in 3 to 5 days)
- Expedited Delivery: £2.49 (arrives next day)
United States delivery options
- Standard Shipping: FREE (typically arrives in 4 to 5 days)
- Express Shipping: $3.99 (typically arrives in 2 to 3 days)
Processing times
We aim to process and dispatch all orders same day. During peak periods, promotions, or holidays, processing times may be slightly longer.
Delivery timeframes
- Delivery times shown are estimates and begin once your order has been dispatched.
- Occasional delays may occur due to factors outside our control, such as carrier delays or public holidays.
Delivery address responsibility
Orders are delivered to the address provided at checkout. Customers are responsible for ensuring delivery details are accurate. We cannot accept responsibility for orders delayed or lost due to incorrect or incomplete address information.
If your order has not arrived
If your order has not arrived within the expected delivery timeframe, please contact us with your order number and we will be happy to assist.